the palindrome mission
After running FedEx's customer service telework program, where I set up and optimized the "work at home" experience for over 2,000 call center reps, management and support personnel, I started Palindrome Solutions to address a glaring issue which revealed itself relative to access to high speed internet across the country:
The disparity between those who have access to true high speed internet and those who do not threatens to leave behind over 50% of the population and make large swaths of land unlivable due to the lack of access to basic necessities which are contingent on the ability to connect to the internet.
“The lack of broadband in rural areas is one of the most striking inequalities in US society. Due to the lack of broadband availability, tens of millions of rural Americans aren’t able to “see” their doctor over the internet in the same way urban Americans can.”
With the unprecedented impacts of the COVID-19 pandemic, we have arrived at this point in time where physical distancing is a prerequisite to life, and our ability to spread out for our health and safety is incumbent on building the infrastructure to make that possible.
It will take an intentional mindset to identify the areas which are at the greatest risk of being left behind and ensuring that those locations, and the people who reside there, are given equitable opportunities to take part in our connected future.
We at Palindrome Solutions are up to the task.
Arif Ansari, President and Founder